DistroFlow Guidebook

Help, FAQ, and operating notes

This is the shared help destination linked from the desktop header question-mark action.

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Agent guide
Search and select a merchant first, then build the order by case quantity.
Review totals before capturing proof or signature as the final step.
Use Merchants and Catalog for quick lookup without leaving the desktop workflow.
Admin guide
Confirming and delivering orders now regenerates the required documents automatically.
Revenue dashboards and analytics both use confirmed and delivered sales totals.
Inventory lots are received in cases while stock deduction still happens in units.
FAQ
Why is stock deducted in units? Because lot accuracy is tracked at the unit level.
Why can admins create merchants? Admins can onboard them, but merchants remain assigned to an in-tenant agent.
What happens during maintenance mode? Signed-in admins, agents, and super admins can still reach their app areas.